What is a key customer demographic analysis, and how do you do it?

What is a key customer demographic analysis, and how do you do it?

By mapping out multiple customer profiles (unless your offering is really niche, you should have more than just one), you’ll be able to prioritise where to aim your efforts to increase awareness amongst their cohort, which one should be focussed on (as it might vary with the seasons), and how much resources to allocate to those efforts.

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Why you should optimise your branding for mobile-first customer journeys

Why you should optimise your branding for mobile-first customer journeys

With the transition of most of our attention away from the outside world (especially over winter and in the last few years of the pandemic) towards social media, streaming content, and maybe soon – the metaverse, the reach of traditional marketing platforms like billboards is slowly dying off.

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What is cognitive dissonance and why your brand directors should take it seriously
Branding masterclass, Design theory, Strategy Chris Shirley MA FRGS Branding masterclass, Design theory, Strategy Chris Shirley MA FRGS

What is cognitive dissonance and why your brand directors should take it seriously

Cognitive Dissonance is a central theory in social psychology that describes a state of flux in a person when they see, hear or read something that conflicts with their belief about the world and the way it works. You could also read it as confusion – however it’s not a good thing for your business.

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