What ‘Organisational Antibodies’ Are and How They Can Throttle the Vital Change Your Brand Needs to Survive in the Digital Era.
‘Organisation antibodies’ are the people, processes, and cultural norms within an organisation designed to protect it from outside threats.
But by resisting disruption and clinging to the status quo, they can also slow vital change that vital for an organisation’s survival and throttle the diffusion of innovation that’s crucial for thriving.
How can leaders recognise these internal barriers?
What is ‘Topical Authority’ and Why is Displaying it So Important to Your Brand?
In today’s digital landscape, brands are no longer just competing for visibility—they’re competing for your trust.
We Believe the Future of Brands Is In 3D – Here’s Why
At Hiatus, we believe great design isn’t just about aesthetics; it’s about experiences.
And right now, there’s one innovation that’s reshaping the future of digital design: 3D. From creating immersive environments to rethinking brand storytelling, 3D design is more than a buzzword—it’s a revolution.
The Role of Customer Experience Design (CXD) in Building Brand Loyalty
A single bad experience can put customers interacting with our brand again, let alone buying from us.
Whether we like to admit it or not, Customer Experience Design (CXD) is a key driver in organisational success.
But how can your business leverage CXD to create a ‘blue ocean’ in a crowded market and boost retention?
Rebranding? Start by Looking Under the ‘Hood
Rebranding can feel like an exhilarating leap forward for a company.
However, before diving into the creative aspects of designing a logo, selecting a colour palette, or drafting new slogans, it’s vital to take a comprehensive look “under the ‘hood” of your brand.
What is your ‘beachhead market’ and why you need to protect it before entering new ones.
So, you’ve decided it’s time to change and enter new markets?
Great! But what happens when a competitor comes along (also seeking new markets) and knocks your stable market position away from you?
What is a growth engine?
A growth engine is a system or process that a business or organisation uses to drive sustainable, scalable growth over time. It is the combination of all the strategies, tactics, and initiatives that a business uses to attract, retain, and monetise customers, and ultimately drive revenue and profitability. This how we make sense of it:
What is Brand Congruence and How Does it Impact Your Business?
In today’s saturated market, businesses often face the challenge of standing out while building trust and loyalty among customers.
One essential concept that significantly contributes to a brand's success is brand congruence.
But what exactly does it mean, and why is it so pivotal for businesses?
What is ‘curiosity marketing’ and how it can help start-ups?
Curiosity marketing is a dynamic strategy that taps into innate human curiosity to captivate audiences. It goes beyond traditional methods by strategically stimulating curiosity and prompting exploration. One key aspect is reward anticipation, strategically hinting at forthcoming benefits to excite consumers. This anticipation fuels their desire to learn more, making it a potent tool for start-ups seeking to generate interest in their offerings.
What is ‘choice overload’ and how it affects your website sales
It might seem easy to assume that offering more options on your website would cater to a broader audience and increase engagement. However, more choices can actually have a negative effect on sales. This is where the concept of "choice overload" comes into play—a phenomenon that can significantly impact how users interact with your website.
What is 'Brand Surface Area' and How Do You Increase It?
A brand’s ‘surface area’ refers to the extent and variety of touchpoints through which a brand interacts with its audience.
These touchpoints can include everything from social media profiles and websites to physical locations, customer service interactions, and even word-of-mouth referrals.
The larger and more diverse your brand's surface area, the greater the opportunities for your target audience to encounter, recognise, and engage with your brand.
What are ‘early adopters’?
Early adopters are people who are among the first to try out and adopt a new product or technology. They are often highly interested in innovation and are willing to take risks to try out new things before the general public does. Early adopters can be influential in determining the success or failure of a new product or technology, as they can help to create buzz and generate interest among a wider audience. This is how we like to engage with them best:
What are ‘demand signals’ and how do you detect them?
Staying ahead of the competition requires a keen understanding of consumer behaviour and market trends.
One of the most effective ways to gain this understanding is by monitoring demand signals. But what exactly are demand signals, and how can businesses detect them?
What are the most important ‘trust signals’ to have on your website in 2024?
Establishing trust with your website visitors is more critical than ever these days.
As the risk of working online continues to intensify, users are increasingly cautious about where they spend their time and money. To stand out from the crowd and foster credibility, it's essential to incorporate the most effective "trust signals" into your website.
In this article, we'll explore the top trust signals to prioritise in 2024 to build trust, enhance user experience, and drive conversions.
What is the ‘Halo effect’ and why does it matter to your brand?
We all know, first impressions are vital for a business.
In the ever-changing landscape of business and sales, understanding the intricacies of consumer perception is paramount to your survival.
This is where the 'Halo Effect' – a psychological phenomenon that can significantly influence how your brand is perceived, really comes into own.
What is ‘choice architecture’ and how does it affect user behaviour on your website?
At its core, choice architecture uses principles from behavioural economics and social psychology to nudge users towards making decisions that align with their goals and preferences.
By strategically structuring options and information, we can guide users towards desired actions and outcomes, ultimately enhancing the effectiveness and usability of your website.
What is the Availability Heuristic, and How Can it Accelerate Startup Growth?
In this article, we will explore the concept of the Availability Heuristic, understand how it functions, and uncover how it can be harnessed to expedite a start-up’s growth trajectory.
What is a growth hypothesis?
A growth hypothesis is a statement or prediction that outlines the expected outcomes of a particular growth initiative or strategy. It is a key component of the growth process in a business or organisation, as it helps to identify specific goals and metrics that can be used to track progress and measure success. This is how we find it useful:
What is the build-measure-learn feedback loop?
The build-measure-learn feedback loop is a concept that is central to the Lean Start-up methodology, a popular approach to building and scaling businesses. The basic idea is to iterate quickly through a series of small experiments in order to learn and improve, and ultimately develop a product or service that meets the needs of customers.
What is an MVP and why is it important?
MVP stands for “minimum viable product”. It is a strategy used by startups and product development teams to create a basic version of a product or service with only the essential features necessary to solve a particular problem or meet a specific customer need. The idea is to create a basic prototype that can be tested and validated with customers, in order to gather feedback and data that can be used to refine and improve the product. Read on to find out how it is used for scaling quickly: